Frequently Asked Questions
Everything you need to know about fueling your performance with TRIBE.
What makes TRIBE products different from traditional energy snacks?
TRIBE products are crafted with 100% natural ingredients, focusing on plant-based nutrition that provides sustained energy without the artificial additives or refined sugar crashes found in typical energy bars.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery's progress.
Are TRIBE products suitable for vegans and those with gluten sensitivities?
Yes, the majority of our range is vegan-friendly and made with gluten-free ingredients. Please check the specific nutritional information on each product page for detailed allergen labels.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If you are unhappy with your purchase, please contact our support team to arrange a return or exchange for unopened items.
Do you offer subscription options for regular deliveries?
Absolutely. You can choose to subscribe and save 15% on every order. You have full control to pause, skip, or cancel your subscription at any time through your account dashboard.
Where are TRIBE products manufactured?
We take pride in sourcing high-quality ingredients globally, while our production and packaging processes are primarily based in the UK to ensure the highest quality control standards.